What do I do if I can’t log in?

Double check your login ID that was emailed to you from Frog Street.  Frog street received your HISD login ID to use for your Frog Street login ID.  Frog Street added a number 1 to the end of some login ID numbers to ensure no duplicate numbers are used.  Please pay close attention to the login ID received from Frog Street as it may have an added 1 at the end.  Example: TWALKER1  would be TWALKER11.

Make sure you are not using the temporary password you were given at the training. Temporary passwords given at training are invalid.

If you received an email with a link, you will need to register.  You must create/fill in the password before you can log in.  Make sure you note your Frog Street password for future use.  If a teacher was emailed a link to register, but the teacher did not receive the email and never registered, the teacher can click on the “Forgot Password?” link at www.frogstreetassessment.com and they will be emailed a new registration link.

If you have any password issues, please use the “Forgot Password?” link at www.frogstreetassessment.com .  If you are still not able to recover your password or obtain a registration link, please send an email to jdingaya@houstonisd.org.

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